{"start":0,"count":1,"data":[{"publicDescription":"<span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\"><strong>Job # 9645 - ServiceNow Developer </strong></span></span><br />\n<br />\n<span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Join our team as we stand up a brand-new Agile development team at the forefront of federal IT modernization, delivering real digital transformation where it matters most. This is a rare ground-floor opportunity to architect, build, and integrate cutting-edge infrastructure solutions in support of some of our nation’s most sensitive and critical missions.</span></span><br />\n<br />\n<span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\"><strong>What to expect:</strong></span></span>\n<ul>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Early-stage flexibility with partial telework during initial development phases</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Full-time on-site presence at secure facility in Washington, DC will be required as the program matures</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">A collaborative, Agile environment where your input shapes the architecture from day one</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Dev platform based on ServiceNow, Elastic, AWS and RedHat</span></span></li>\n</ul>\n<span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\"><strong>What you’ll need:</strong></span></span>\n\n<ul>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">An active TS/SCI clearance (required for consideration)</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Willingness to complete and maintain additional customer suitability screenings throughout employment</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Current Security+ certification or higher/equivalent</span></span></li>\n</ul>\n<span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\"><strong>Primary Responsibilities:</strong></span></span>\n\n<ul>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Support the setup, configuration, and implementation of ServiceNow ITSM, OMT, TSM, and TSOM modules.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Build and maintain forms, reports, views, workflows, groups, roles, dashboards, and scheduled reporting.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Create and manage integrations with ServiceNow (Elastic, Netcool, Kafka, etc.).</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Coordinate and support platform and application upgrades.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Help design and document business process flows and propose solutions based on operational needs.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Configure ServiceNow functions and workflows to support ticketing, order management, and re?engineered business processes.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Analyze customer data trends to enhance user experience and network performance.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Engage with customers on technical considerations, issues, and system engineering decisions.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Develop, configure, customize, and troubleshoot the ServiceNow platform.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Automate and orchestrate tasks and integrations across applications and platforms.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Design, build, and enhance ServiceNow applications in an Agile Scrum environment.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Collaborate across engineering, development, and analysis teams to support ongoing enhancements.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Maintain documentation and follow development best practices.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Gather cross?functional requirements to support ongoing ServiceNow configuration and support.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Incorporate UI/UX requirements into ServiceNow development.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Follow coding standards and contribute to technical documentation.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Support data migration activities.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Design solutions aligned with configuration management policies.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Integrate and maintain high?quality data across multiple sources within the CMDB.</span></span></li>\n</ul>\n<span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\"><strong>Basic Qualifications:</strong></span></span>\n\n<ul>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Must hold an active TS/SCI clearance (required for consideration).</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Ability to work on-site in Washington, DC</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Current Security+ certification or equivalent/higher</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Ability to pass and maintain additional suitability screenings as required by customer</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Education and experience depending on job level:</span></span>\n\t<ul style=\"list-style-type:disc\">\n\t\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Level III: Bachelor’s degree in a related discipline and 4-8 years of relevant experience. Additional experience may be considered in lieu of degree.</span></span></li>\n\t\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Level IV: Bachelor’s degree in a related discipline and 8-12 years of relevant experience (or a Master’s and 6+ years). Additional experience may be considered in lieu of degree.</span></span></li>\n\t\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Level V: Bachelor’s degree in a related discipline and 12+ years of relevant experience (or a Master’s and 10+ years). Additional experience may be considered in lieu of degree.</span></span></li>\n\t</ul>\n\t</li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">At least 3 years of experience with the design, development, and support of technology infrastructure.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">At least 2 years of ServiceNow development.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Experience with ServiceNow upgrades.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">The qualified candidate shall have excellent customer service skills and the ability to work independently, prioritize, schedule, and complete multiple tasks.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Ability to multi-task and self-assign work in a fast-paced environment.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Strong communication skills that enable proactive and effective collaboration with a virtual team, including the ability to clearly articulate status and present to both customers and program leadership. Candidate shall have the ability to develop and present management level briefings.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Demonstrate potential and willingness to learn and adapt to rapid changes in technology.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Open to receiving mentoring from senior developers.</span></span></li>\n</ul>\n<span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\"><strong>Preferred Qualifications:</strong></span></span>\n\n<ul>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">ServiceNow Certified Application Developer</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Experience or familiarity with Agile development and testing methodology</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Experience with JIRA, Git and Confluence.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Understanding of ITIL foundation or ITIL certified.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">AWS cloud and ServiceNow certifications.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Experience working with large software systems including hardware integration and test.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Experience working with multi-disciplinary technical development teams.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Experience using SAFe as the agile development methodology.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Experience moving from a legacy application to a new application</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Experience applying test automation, test-driven development, continuous integration, and continuous deployment to achieve built-in quality by the team.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Experience using Kanban to improve flow on support teams.</span></span></li>\n\t<li style=\"margin: 0.0in 0.0in 8.0pt;\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Experience with DevOps/DevSecOps and CI/CD implementation.</span></span></li>\n</ul>\n<br />\n<span style=\"font-size:12.0pt\"><span style=\"font-family:Aptos,sans-serif\">Bogart Associates&nbsp;is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran&nbsp;status&nbsp;or any other protected status.&nbsp;</span></span><br />\n<br />\n&nbsp;","id":9645,"title":"ServiceNow Developer"}]}